Your Admiral login.
Welcome back! Sign in with your player name or email address and password – in your browser or in our app.
Your Swiss Admiral player account
To log in with us, you need a Swiss Admiral player account. You cannot log in here with an Admiral account from Austria, Germany or the United Kingdom.
In your browser
On a computer, tablet or smartphone, you can log in directly through your browser. The «Login» button opens the sign-in screen.
Player name or email
To log in, use your player name or the email address you registered with us.
Your password
Enter your password and select «Login» to sign in. On shared devices, you should not save your login details.
New to Admiral?
When you register, you enter your name, date of birth, Swiss address, email address and telephone number. You also choose a player name and password.
You must be at least 18 years old and resident or ordinarily resident in Switzerland. You must not be subject to a gambling exclusion or gambling ban. Each person may open only one player account with us.
By registering, you agree to our Terms and Conditions and Privacy Policy. The account is held in your own name, and your personal details must be accurate.
Verify your account
For identity verification, we need a copy of an official identity document, such as your ID card, passport or driving licence. If we need any additional documents, we will let you know.
Identity verification must be completed within one month of registration. While your account is provisionally open, you may deposit no more than CHF 1’000 in total and cannot withdraw any winnings. If verification has not been completed after one month, we must close the provisional account.
We give you 50 free spins for completing full verification. If you fully verify your account within 14 days of registration, you receive another 50 free spins the following day. No deposit is required.
Forgot your password?
If you have forgotten your password, you can request a new one via «Problems logging in?». You will find this option directly below the login form.
If you have forgotten your player name, you can also log in with the email address linked to your account. If you no longer have access to your email address or cannot remember your login details, our customer service team can help.
If you cannot log in
Your login details are not accepted
A typing error or an old password filled in automatically can prevent you from logging in. Instead of your player name, you can also use the email address linked to your account. If you have forgotten your password, use «Problems logging in?».
The website or app does not load
Reloading the page, using an up-to-date browser or updating the app may resolve a technical issue. Login may also be unreliable if your internet connection is unstable. If the problem continues, our support team can help.
Country blocked or account locked
Our Swiss casino is not accessible from every country. If you are in Switzerland and still see «Country blocked», contact our customer service team. The same applies if your account is locked. You must not open another account.
One account.Also in our app.
In our iOS and Android app, you use the same login details as in your browser. You do not need a separate player account.
On a smartphone, you can also use our casino directly in your browser. No installation is required.
We are here to help
Our customer service team is available by telephone: Sunday to Thursday from 09:00 to 00:00, and Friday and Saturday from 09:00 to 01:00.
If you have a login problem, it helps us if you provide the exact error message and tell us whether you are using the browser or the app. Never share your password or verification codes with anyone.
Questions about your Admiral login
Can I log in with my email address?
Yes. You can use your player name or the email address linked to your account together with your password.
Do I need a second account for the app?
No. You use the same Admiral player account and login details in your browser and in our iOS or Android app.
What should I do if I can no longer use my email address?
If you can no longer access the email address linked to your account, our customer service team can help. You can reach us by telephone on +41 44 515 35 45.
Can I withdraw winnings before verification?
While your account is provisionally open, winnings cannot be withdrawn. Your identity must be verified within one month of registration.
Can I use my account from another Admiral platform?
No. You need a Swiss Admiral player account for our Swiss casino. You cannot log in here with an Admiral account from Austria, Germany or the United Kingdom.
Do I get free spins for verification?
Yes. You receive 50 free spins with no deposit required once your account is fully verified. If your account is fully verified within 14 days of registration, you receive another 50 the following day.